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Valid for Sitecore 5.3
  Restarting Server Components
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When nothing seems to help and the system behaves strangely, restarting may resolve some issues.


Note: the following statements are related to the server environment.

 

Restart the following components one at a time and check the results after each attempt:

  1. ASPNET_WP.EXE process.
    • Start Windows Task Manager (e.g. by pressing Ctrl+Alt+Delete).
    • Select the Processes inlay and choose aspnet_wp.exe from the list.

    • Click the ‘End Process’ button. aspnet_wp.exe will restart automatically.
  2. IIS (Internet Information Service).
    • Start the Run console (Start» Run).
    • Run the “iisreset” command (type in iisreset and click OK).

      IIS will restart.
  3. The Server.

    Warning: use this method as the last resort only! Notify everyone who uses the server before restarting.

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